AI assistants for Jane App™ clinics
Nine AI assistants, one AI receptionist
Emma is the AI receptionist your patients talk to; the nine AI assistants are the specialists behind her, each covering one moment in the patient journey. Three answer everyone who contacts your clinic — website live chat, social messaging, and missed-call text-back. Six reach out first — paid lead follow-up, first-visit, aftercare, re-engagement, birthday, and Google review.
- Jane App™ integrated
- Done for you
- CASL & PIPEDA aware
- Live in 5–10 business days
What the suite covers
- 9
- Specialist AI assistants working behind Emma
- 3
- Answer every inbound message the moment it arrives
- 6
- Reach out first, before anyone asks
- 5–10
- Business days to a built, approved launch
The three that answer
Three assistants answer the people who contact you
Someone messages, sends a DM, or calls and gets no answer. Emma picks it up in seconds — including after hours — and keeps the conversation going until it reaches a booking.
- Website Live Chat
Engages website visitors instantly and keeps the conversation going.
- Social Messaging
Answers Facebook Messenger and Instagram DMs in real time.
- Missed-Call Text-Back
Instantly texts back missed calls so the caller can continue by SMS and book — no call is ever truly lost.
The seam in the suite
Everything above answers people who already contacted you. Everything below reaches out first.
Four look after the patients already on your schedule, and two go after what slipped — lapsed patients and paid leads that went quiet. Every clinic runs all nine.
See pricingThe six that reach out first
Six assistants reach out before anyone asks
These are the conversations nobody at a busy front desk ever gets to — the follow-up, the check-in, the reason to come back.
- Paid Lead Follow-Up
Instant SMS the moment a form is submitted, then strategic drip follow-up until they engage.
- First-Visit
Welcomes and guides new patients toward their first appointment.
- Aftercare
Follows up after visits to support recovery and encourage return visits.
- Re-Engagement
Brings lapsed patients back with personalised two-way SMS, driven by Jane visit history.
- Birthday
Sends warm birthday messages that drive rebooking.
- Google Review
Invites patients to leave a Google review once they’ve attended a set number of visits — the clinic sets the threshold.
One system
Every conversation ends the same way
Each assistant handles one kind of patient communication, and all nine end identically: Emma answers the questions that stall a booking, then books it in Jane.
Emma holds no calendar of her own — she reads Jane and writes back to Jane. See how the Jane App integration works.
By clinic type
The same nine, tuned to your discipline
The assistants don’t change from clinic to clinic — your knowledge base does. Find the page built for your discipline:
- Massage Therapy
- Physiotherapy
- Naturopathic
- Chiropractic
- Acupuncture
- Multidisciplinary
- Med Spas & Aesthetics
- IV Drip & Injectables
- Laser & Skin
- Mental Health & Counselling
Any Jane App™ clinic that books appointments works the same way. See the AI receptionist by clinic type
From Jane App clinics
What clinic owners say
I run a busy med spa, and Rebookly reactivated clients we hadn’t seen in months — some even came back the same week we launched it. Highly recommend to any spa using Jane.
Phil Our massage clinic had a long list of patients who had gone quiet. Rebookly brought so many of them back without us having to make a single call. It just runs and fills gaps in our schedule.
Allison As a naturopath, my patients need consistent follow-up between visits. Rebookly handles that automatically and in a way that feels warm and professional — not like a robot. My rebooking rate has improved noticeably.
Michelle I know I couldn’t be having all of those conversations.
Shelly
Questions
About the assistant suite
What is the difference between Emma and the AI assistants?
Emma is the AI receptionist — the one your patients actually talk to. The nine AI assistants are the specialists who support her, each handling a specific moment in the patient journey: website live chat, social messaging, missed-call text-back, paid lead follow-up, first-visit, aftercare, re-engagement, birthday, and Google review. Emma is who; the assistants are how she covers so much ground.
How is this different from a chatbot?
A chatbot answers a question and stops. Emma answers the questions that stall a booking, continues conversations across channels, follows up when people go quiet, re-engages patients who haven’t booked in months, and books the appointment the moment someone is ready. Behind her, nine specialist assistants handle each stage of the patient journey. It is built for operational execution, not scripted one-off replies.
Can Emma see what times are actually free?
Yes — she reads your availability from Jane at the moment she needs it, and books the appointment in the conversation: the right treatment, a practitioner who provides it, at your location. She is not working from a copy. Nothing is cached and there is no second calendar, so there is nothing to fall out of step — she is reading the same Jane your front desk is, and the appointment goes into Jane itself. Jane enforces its own rules at the moment of booking, exactly as it always has. If nothing on offer suits the patient, she takes a callback request rather than guessing.
Can the assistants be customised for our clinic?
Rebookly is configured to your services, appointment types, tone, escalation thresholds, and booking preferences during onboarding, and your knowledge base — what Emma knows about your clinic — can be edited and expanded at any time. How Emma works is standardised for every clinic: it is proven across real Jane App™ clinics, live in days, and there is nothing for your team to configure.
Does this replace our front desk?
No. Rebookly supports your team by handling routine conversations, after-hours enquiries, and missed-call follow-up, so staff can focus on patient care and in-clinic operations. Your front desk can step into any conversation at any point.
See the nine working for your clinic
Book a short demo and we’ll show you which assistants matter most for your discipline, and what they’d handle this week.
A demo is a live call with a founder — not a sales rep.
- Live in 5–10 business days
- Jane stays exactly as it is