Jane App integration
What an AI receptionist actually does for a Jane App clinic
An AI receptionist for a Jane App™ clinic connects straight to Jane: Rebookly reads your services, durations, practitioners, locations, and visit history, so Emma can answer patient questions accurately and follow up with the right people. She does not see your schedule — when a patient is ready, she sends your Jane online booking link and they choose from your live availability inside Jane. Emma guides the conversation; Jane holds the calendar.
- Emma never sees your schedule
- Jane stays the source of truth
- No Jane credentials stored
- Multi-location supported
The connection
How Emma connects to Jane App
Rebookly works within Jane rather than around it. It reads what it needs to hold an accurate conversation, and leaves the booking itself to Jane.
What she reads from Jane
- Your services, durations, and eligibility rules
- Practitioners and which services each one provides
- Locations, with location-specific hours and services
- Patient and visit history, which powers follow-up and re-engagement
- Not your schedule — Emma has no visibility into availability
What she does with it
- Answers price, duration, and “who does this service?” accurately
- Follows up on new enquiries and lapsed patients by name
- Texts back missed calls within seconds and continues over SMS
- Hands over your Jane booking link at the moment of intent
What keeps itself current
- Changes to services, durations, or practitioners in Jane are picked up automatically
- Nothing to reconfigure on your side when your setup changes
- The dashboard reports on real Jane data — bookings, attendance, revenue
- None of this gives Emma sight of your schedule; the calendar stays in Jane
What stays under your control
- Jane’s configuration always governs what is possible
- Rebookly does not store your Jane login credentials
- Your front desk can step into any conversation at any point
- The integration can be disconnected if you ever need to
The boundaries
What she does — and what she doesn’t
Being clear about the edges is the point. These are the two questions clinics ask most before they start.
What Emma does
- Answers every message across SMS, website chat, and social DMs
- Texts back missed calls in seconds, day or night
- Re-engages lapsed patients using Jane visit history
- Sends your live Jane booking link when someone is ready
What Emma doesn’t do
- She doesn’t answer or record phone calls — she has no voice
- She doesn’t see your schedule at all, so she never names a time, date, or slot
- She doesn’t write appointments into Jane; the patient books in Jane themselves
- She doesn’t touch clinical records, and never gives clinical advice
Booking
How a booking actually happens
Emma answers what she knows and routes what she doesn’t to your booking link. That is the whole product in three steps.
Step 1
The patient asks
A message arrives by text, website chat, or social DM — or a call goes unanswered and Emma texts back. She answers what it costs, how long it takes, and who provides it.
Step 2
Emma sends your Jane link
The moment the patient is ready, Emma hands over your own Jane online booking link. She never names a time herself — she has no sight of your schedule, and doesn’t need one.
Step 3
The patient books in Jane
They choose from your live availability inside Jane, and Jane enforces its own rules as it always has. The appointment appears like any other booking for your staff to manage.
Emma never names a time, so there is nothing to go out of date mid-conversation. The patient is always looking at your live availability in Jane, and the slot is only taken when they complete the booking there.
No disruption
Nothing about how you run Jane changes
Rebookly sits alongside Jane App™. Your team keeps working the way it already does.
- Reporting unchanged
- Jane reminders unchanged
- Billing unchanged
- Staff workflows unchanged
- Appointment types respected
- Provider assignments respected
The suite
The nine assistants working on top of Jane
Emma is the receptionist your patients talk to. Each assistant covers one moment in the patient journey — three answer everything inbound, six reach out proactively.
- Paid Lead Follow-Up
Instant SMS the moment a form is submitted, then strategic drip follow-up until they engage.
Automate - Website Live Chat
Engages website visitors instantly and keeps the conversation going.
Capture - Social Messaging
Answers Facebook Messenger and Instagram DMs in real time.
Capture - Missed-Call Text-Back
Instantly texts back missed calls so the caller can continue by SMS and book — no call is ever truly lost.
Capture - First-Visit
Welcomes and guides new patients toward their first appointment.
Automate - Aftercare
Follows up after visits to support recovery and encourage return visits.
Automate - Re-Engagement
Brings lapsed patients back with personalised two-way SMS, driven by Jane visit history.
Automate - Birthday
Sends warm birthday messages that drive rebooking.
Automate - Google Review
Routes happy patients to leave a Google review.
Automate
Go deeper
Read more before you decide
The suite
The nine AI assistants behind Emma
Each assistant covers one moment in the patient journey — from missed-call text-back to re-engaging lapsed patients.
Read moreBy discipline
An AI receptionist for your clinic type
Physiotherapy, massage, chiropractic, med spa and more — set up for how your discipline actually books.
Read morePhones
Voice AI or text-back for missed calls?
Why an instant text back tends to recover more patients than a callback, and where voice AI is heading.
Read morePlans
What it costs
Jane App™ integration and the dashboard are included on every plan, from Capture up. No setup fees.
Read more
Questions
Jane App integration, answered
How does an AI receptionist integrate with Jane App?
Rebookly connects directly to Jane App™ and reads your appointment-related setup — services, durations, practitioners, and locations — plus patient and visit history. That is what lets Emma answer questions accurately and follow up with the right people. When a patient is ready, she hands over your own live Jane online booking link. Jane remains the source of truth at all times.
Does Rebookly read from Jane, write to Jane, or both?
Rebookly reads from Jane. It does not write appointments into Jane — patients complete their own booking through your live Jane online booking, so Jane’s rules and permissions always govern what is possible. Bookings made this way appear like any other booking, and your staff can edit, reschedule, or cancel them using standard Jane workflows.
Can Emma tell me what times are available?
No. Emma doesn’t see your schedule, so she never names or suggests a time, date, or appointment slot. When a patient is ready to book, she sends them your Jane App™ online booking link — and they choose from your live availability inside Jane. Jane stays your source of truth: Emma guides the conversation, Jane holds the calendar.
Does an AI receptionist answer the phone?
No. Emma has no voice and never picks up or records a call. When a call goes unanswered, her missed-call text-back assistant texts the caller within seconds and Emma continues over SMS. She doesn’t answer calls, she answers callers — and because most people never leave a voicemail, an instant text back usually recovers the conversation better than a callback would.
Does Rebookly work for multi-location clinics and multiple practitioners?
Yes. Rebookly fully supports multi-location Jane accounts, including location-specific hours, services, and provider assignments. It also handles multiple practitioners per service — a patient can ask for a specific practitioner or the next available one — and supports the appointment types configured in Jane, each with its own duration and eligibility rules.
What happens if Jane is temporarily unavailable?
Emma can still hold conversations and follow up as normal — none of that depends on Jane being reachable. Because she never quotes a time herself, there is nothing stale for her to pass on: the booking link always points at Jane’s own online booking, so patients only ever see real availability, from Jane.
Does Rebookly change how our clinic uses Jane?
No. Rebookly works alongside Jane without changing internal workflows — reporting, reminders, billing, and staff processes in Jane stay exactly as they are. Rebookly does not store Jane login credentials, and the integration can be disconnected if you ever need to.
See it working against your own Jane setup
Book a short demo and we’ll walk through how Emma reads your services and practitioners, and where your booking link fits.
- No setup fees
- Live in 5–10 business days
- Jane stays exactly as it is